Dodge Durango Forum II

Ball joint recall email response from DC...

Craig [Indy 2001 RT, Purdue 97]
cconn@insightbb.com

Here's the official response I received from DC when I asked about the ball joint issue.
Note: they did say you WILL be eligible for reimbursement if there is a recall and you have already made the repairs. They also included a Reuters article about the NHTSA investigation following their response to my email:

Dear Craig,

Thank you for your recent email to DaimlerChrysler Motors Corporation
regarding your 2001 Dodge Durango.

Our records indicate this vehicle is not involved in any outstanding
factory recalls. If your vehicle is involved in any future recalls, a
notice will be sent to your postal address along with instructions for
reimbursement of work already performed prior to a recall. Please
maintain all receipts and records of any related repairs.

Below is a recent press release regarding the Ball Joint investigation.

***********************************************************

Tue July 22, 2003 12:05 PM ET
DETROIT (Reuters) - U.S. safety regulators said on Tuesday they have
opened an investigation into 450,000 Dodge Durango sport utility
vehicles made by DaimlerChrysler AG's DCX.N DCXGn.DE Chrysler arm and
have upgraded an investigation into 217,000 Chrysler cars.
The National Highway Traffic Safety Administration opened the Durango
probe Thursday after receiving four complaints that the upper ball joint
in the front suspension could fail, causing the driver to lose control.
In two complaints, the wheel separated; in the other two, the suspension
collapsed. NHTSA also said it had 81 complaints that the ball joints
wore out prematurely. The investigation covers 1998 through 2003
Durangos.

Thu Jul 31