In Reply to Re: I'm trying to decide if I have a windshield problem, too posted by Robert Merrill (rpm) on February 29, 2000 at 19:55:57
the basic issue was the extreme caution one must exercise when choosing someone to replace a windshield, the installer must be certified,etc and even then it's no guarantee it will be done to specs. All kinds of things, like the glass should not be touched except with the tools because the oils in skin will mess up the install etc. One lady had her new windshield shatter due to improper install, caused major head injury etc. I don't mean to be an alarmist, but would want to know if I was in the market. Maybe the info is on the website for 20/20 or Dateline, it was in the last week, I'll check and report back.