In Reply to: Troublefree Durangos vs First-name basis w/ the service dept ones...? posted by Andrew (gig3) on March 31, 1999 at 13:24:49
The truck has been rock-solid except for the front brake noise (cured by a new set of pads for a bit-back again) and some minor trim problems. Great truck. However, the service department at the local dealer (Glendale Dodge in LA) was AWFUL. They backed another car into my D when it was in for the brakes, dented the bumper, and then tried to weasel out on it. On top of that, they gave me a beat-to-hell loaner car and then accused me of damaging it! Worst service ever!